The Jinal Resin studio ("we" and "us") is the operator of (https://Jinalresinstudio.com/) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on order value. Payment for shipping will be collected with the purchase.

This price will be the final price for shipping cost to the customer

3. shipping

Customers usually receive their orders within 7-9 business days. The customer is responsible for any import duty that may be levied upon their order. If you have any questions about the expected delivery period for your order, email us at jinalresinstudio@gmail.com

Delivery Confirmation & Delivery Dispute Policy

Jinal Resin Studio ships all orders through reputed third-party courier partners.

Delivery Confirmation

An order shall be considered delivered when the courier partner's official tracking records confirm successful delivery and provide a valid Proof of Delivery (POD) or any other official delivery confirmation maintained by the courier partner.

Delivery Disputes

If a customer reports that a shipment marked as delivered has not been received, Jinal Resin Studio will, as a goodwill gesture, assist by raising an investigation request with the courier partner and will share the delivery information available to us.

The courier partner is solely responsible for investigating delivery-related disputes and verifying the delivery details.

Refunds & Replacements

If the courier partner confirms that the shipment has been successfully delivered to the address provided in the order, Jinal Resin Studio will not issue a refund or replacement solely on the basis of a claim that the shipment was not received, unless the courier partner later confirms that the shipment was lost or misdelivered, or unless otherwise required by applicable law.

Limitation of Responsibility

Jinal Resin Studio's responsibility is limited to dispatching the correct products to the shipping address provided by the customer.

Once the shipment is handed over to the courier partner and the courier partner officially confirms successful delivery, Jinal Resin Studio is not responsible for any subsequent claim of non-receipt. However, we will reasonably assist the customer by coordinating with the courier partner during the investigation process.

Customer Responsibility

Customers must ensure that:

• The shipping address and contact number provided are accurate.

• Someone is available to receive the shipment at the delivery address.

• Any delivery-related concern is reported within 7 days from the delivery date shown by the courier partner.